Refund Policy

Coffee Klatch, Coffee Klatch Roasting, Klatch Roasting or Klatch Coffee does not issue refunds on any products, (our coffee is roasted when ordered, because this is a food product we can not accept returns of coffee). 

No refund or exchange/replaced with other coffee of roasted/ green unroasted coffee for reason of flavor notes as described on the website. Including all special processes ( ASD, Anaerobic, yeast... any experimental process), geishas.

TRAINING CLASSES: Including All Training; if any items and/or services are returned or canceled the amount of total cost shall receive store credit only.

In addition, Klatch has the right to reschedule and/ or cancel any training and/ or consulting within 30 days of scheduled date, no refunds.

Undelivered package/s inquiries for delivery date or shipment delays contact shipper via tracking number given. All undelivered packages must contact the shipper, if unresolved contact us for further inquiry to resolve.

If you are unsatisfied with any purchase you have made with Coffee Klatch, Coffee Klatch Roasting, Klatch Roasting or Klatch Coffee for any reason, please contact us. Tell us your name, the order number, which items, and reason of dissatisfaction.

Please email info@klatchroasting.com